ZOHO off campus drive 2024 : ZOHO a leading company is set to conduct an off campus drive in 2024 Offering opportunities for freshers to join as ZOHO Technical Support engineer for Chennai office. A Student having Any Graduate(BE/B.Tech/MCA/MBA/M.Tech/M.SC/BSC/B.COM) in various disciplines can apply for the ZOHO off campus drive 2024 Interested and eligible candidates can read more details below
ZOHO careers 2024: Hiring Details :
Company : ZOHO
Job Role : Technical Support Engineer
Qualification : Bachelor’s/ Master’s or Any Graduate degree
Batches : 2020/2021/2022/2023/2024
Job Location : Chennai , India
Experience : Fresher
Last Date : ASAP
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Job Summary :
- Answer customer queries about product features and capabilities through phone, e-mail & chat.
- Efficiently troubleshoot technical issues reported by customers and assist them with in-product and third party configurations.
- Take ownership of the unresolved cases and coordinate with internal teams to ensure prompt resolution.
- Work closely with the Engineering and Product Management teams to escalate critical issues and provide suggestions for product enhancement.
- Coordinate with various internal teams during an incident, communicate the status effectively till resolution.
- Consistently meet SLA and other key performance metrics.
Responsibilities for this Role include :
- Excellent verbal and written English communication skills
- Attention to detail and a strong desire to learn
- Willingness to work in night shifts and weekend shifts either permanently or on a rotational basis
- Should be flexible with all modes of Support – Email, Live chat and Calls
- Experience in Technical Support Engineer / Customer Success Specialist with an Email Service Provider OR Email Security Software Vendor OR Domain Hosting Provider would be an added advantage.
- Basic knowledge of Networking and Active Directory.
How to Apply for Software Role :
Eligible candidates apply for this ZOHO Drive in online by following the below link. All Interview details will be shared via email.
Apply Link : Click Here
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| Jobs By Location | Jobs By Batch | |
|---|---|---|
| Bengaluru | 2018 Batch | |
| Hyderabad | 2019 Batch | |
| Chennai | 2020 Batch | |
| Pune | 2021 Batch | |
| Mumbai | 2022 Batch | |
| Delhi | 2023 Batch | |
| Noida | 2024 Batch | |
| Gurgaon | 2025 Batch |